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Home Terms Of Use

H2 Healthy Habits - Terms and Conditions

Welcome to H2 Healthy Habits. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using the H2 Healthy Habits website, mobile application, or other related services (collectively, the "Services"), you agree to these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Services.

2. Eligibility

You must be at least 18 years old to use our Services. By using the Services, you confirm that you meet this age requirement and have the legal capacity to enter into a binding contract.

3. Account Registration

To access certain features, you may need to register an account. You agree to provide accurate and complete information during registration and to keep this information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Product Discounts

H2 Healthy Habits offers discounts ranging from 20% to 60% on grocery items. Discounts are automatically applied at checkout and are subject to availability. We reserve the right to modify or discontinue discounts at any time without prior notice.

5. Assured Delivery

We offer 24-hour assured delivery for all orders within eligible delivery zones. While we strive to meet this commitment, certain conditions such as weather, unforeseen delays, or high demand periods may affect delivery times. H2 Healthy Habits is not liable for any delivery delays beyond our control.

6. Return and Refund Policy

We offer a 5-day return policy with a 100% money-back guarantee. If you are not satisfied with your purchase, you may return the item within 5 days of receipt for a full refund. Items must be returned in their original condition and packaging. Please refer to our Return Policy for more details on how to initiate a return.

7. Membership and Bonus Discounts

Members of H2 Healthy Habits are eligible for an additional 5% discount on all purchases. Membership discounts are automatically applied at checkout. Membership terms, including fees and benefits, are subject to change, and we will notify you of any changes in advance.

8. Direct Manufacturer to Customer (D to C) Model

Our Direct-to-Customer (D to C) model ensures that products are sourced directly from manufacturers, offering customers high-quality products at competitive prices. We strive to maintain transparency and quality in every transaction.

9. Payments

All payments must be made through the payment methods available on our website. You agree to provide accurate and complete payment information. H2 Healthy Habits reserves the right to refuse or cancel any order for any reason, including but not limited to inaccuracies in pricing or availability.

10. Intellectual Property

All content, trademarks, logos, and other intellectual property displayed on the Services are the property of H2 Healthy Habits or our licensors. You may not use, reproduce, or distribute any content from the Services without our prior written consent.

11. Limitation of Liability

H2 Healthy Habits and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services. Our maximum liability to you for any claim arising out of or relating to these Terms and Conditions or the Services is limited to the amount you paid, if any, to us for the use of the Services.

12. Indemnification

You agree to indemnify and hold H2 Healthy Habits and its affiliates harmless from any claims, damages, liabilities, and expenses arising out of or related to your use of the Services or violation of these Terms and Conditions.

Have Any More Questions?

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.

  • We are always happy to help!
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